HITS Rewards
Privacy Policy

  1. Privacy Policy

    Rewind Networks is committed to protecting your personal data and respecting your privacy in accordance with data protection laws in Singapore and other applicable jurisdictions. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website. Any personal information we request from you will be used solely in accordance with this Privacy Policy.

    We may update this Privacy Policy from time to time to reflect changes in our practices, technological developments, industry trends, and/or legal or regulatory requirements. We encourage you to review this policy periodically to stay informed of any changes.

  2. Information We Collect
    • When you visit our website, we may collect details about your visit, such as traffic data, location data, weblogs, cookies, tracking technologies, and other communication data. This information helps us analyse website usage and improve user experience.
    • You may provide us with personal information by filling out forms, surveys, or polls on our website, social media platforms, or during events. This includes, but is not limited to, when you enter contests, competitions, or provide feedback.
  3. How We Use Your Information We use your information for the following purposes:
    • To respond to your queries, requests, or complaints in a timely and effective manner.
    • To administer contests, competitions, and lucky draws, including contacting winners, announcing results, and publicizing these events for marketing purposes.
    • To conduct market research, understand customer preferences and demographics, and improve our products, services, and special offers.
    • To comply with any legal obligations or requests from regulatory authorities.
    • To communicate with you about important changes, new features, promotional offers, and other news that may interest you. These communications may be sent by email, text, push notifications (if applicable) or other form of communication.
  4. Cookies and Tracking Technologies We may use cookies, web beacons, and similar technologies to collect information about your usage patterns, preferences, and interactions with our website. You can manage your cookie preferences through your browser settings.
  5. How We Share Your Information We do not sell your personal information. However, in certain cases, we may share it:
    • With trusted third-party service providers who perform functions on our behalf, such as hosting companies and analytics service providers.
    • With business partners or affiliates for joint marketing or other purposes.
    • To legal authorities if required by law, or when necessary to protect our legal rights or the safety of others.
    • In the event that we merge with another company, or sell part or all of our business or assets, your personal information may be transferred to the new entity as part of that transaction.
  6. Children’s Privacy Our Services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If we become aware that personal data of a child has been collected without proper consent, we will take steps to delete it.
  7. Your Data Protection Rights Subject to local laws, you may have the right to: access your personal data; request correction of inaccurate or incomplete data; withdraw consent at any time; request deletion of your data; object to or restrict the processing of your data; and request data portability. To exercise any of these rights, please contact our Data Protection Officer.
  8. Data Security and Retention We take appropriate organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Retention periods depend on the nature of the data and the purposes for which it was collected.
  9. Contact Us If you have any questions or feedback relating to your personal data or this Privacy Policy; would like to withdraw your consent; or would like to access, update, or delete your data, please contact: Data Protection Officer
    Rewind Networks Pte Ltd
    Email: info@rewindnetworks.com
    Please include your full name, contact number, and the nature of your request.
    To protect your privacy and security, we will also require you to verify your identity before we can respond substantially to your request.